Shipping policy
Shipping & Delivery
At Arbha Accessories, we take great care in preparing and packaging every order to ensure it arrives safely and beautifully.
Order Processing
Orders are typically processed and dispatched within 1-2 working days after payment has been received.
Orders placed on weekends or UK public holidays will be processed on the next working day.
During busy periods, promotional events, or seasonal sales, dispatch times may be slightly longer. We will always do our best to keep you informed of any significant delays.
UK Delivery
Estimated delivery times are:
- Standard Delivery: 2-5 working days
- Express Delivery (if available): 1-2 working days
Delivery times are estimates and cannot be guaranteed.
International Delivery
We currently ship to selected international destinations.
Estimated delivery times vary by country and customs processing requirements. International deliveries may take between 7-21 working days depending on the destination.
Delivery Address
Please ensure your delivery address is entered correctly at checkout.
If you would prefer your order to be delivered to an alternative address, such as your workplace, you may provide this during the checkout process.
Arbha Accessories cannot be held responsible for delays or losses resulting from incorrect address information supplied by the customer.
Missed Deliveries
If delivery is attempted and no one is available to receive the parcel, our delivery partner may leave a card, send a notification, or attempt a redelivery in accordance with their delivery policy.
Delays Outside Our Control
While we work hard to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:
- Severe weather conditions
- Courier service disruptions
- Customs inspections
- Public holidays
- Industrial action
We appreciate your patience should any of these circumstances affect your delivery.
Lost Or Non-Delivered Orders
If your order has not arrived within the expected delivery timeframe, please contact us at sathya@arbha.co.uk.
We will investigate the shipment with the delivery carrier. Where an order is confirmed as lost in transit, we will arrange a replacement or refund as appropriate.
Customs Duties & Import Taxes
For international orders, customers are responsible for any customs duties, import taxes, or local charges that may apply in their country.
Arbha Accessories is not responsible for delays caused by customs clearance procedures.
Our Right To Refuse Service
Arbha Accessories reserves the right to refuse, cancel, or restrict orders where fraudulent activity, abuse, or misuse of our services is suspected.
Contact Us
If you have any questions regarding your order or delivery, please contact:
Email: sathya@arbha.co.uk
Customer Service Hours:
Monday to Friday
9:00 AM - 5:00 PM (UK Time)